How can we help?

We are supply only, we do not provide installation services. Every product is made to the sizes you enter and delivered to your kerbside, ready for your own fitter to install. We are happy to give specification and measuring advice before you order.

Free UK mainland delivery is included on all orders, with no minimum order value. Deliveries are kerbside and your date is confirmed on your order. If you are outside the UK mainland, contact us and we will confirm options.

Cover varies by product and is shown before you order, up to a 20-year guarantee on some ranges. The exact guarantee for your item is confirmed on the product page and your order.

Each product has a step-by-step measuring guide and a downloadable template. As everything is made to your measurements, please check them carefully, we cannot accept returns for items that do not fit due to incorrect sizes.

Because each product is made to your exact specification, it is non-returnable unless it is faulty or not as ordered. This does not affect your statutory rights. See our returns information for full details.

Sign in to your account and open Track my order to follow your order from production through to delivery, with updates at each stage.